Skip to main contentSkip to search
Episciences
Open Access Journals
JIPS - Journal d'Interaction Personne-Système logo
JIPS - Journal d'Interaction Personne-Système
JIPS - Journal d'Interaction Personne-Système logo
JIPS - Journal d'Interaction Personne-Système
Articles & Issues
All articlesAll volumesLast volumeSpecial issuesAuthors
About
About
Boards
Publish
For authors
JIPS - Journal d'Interaction Personne-Système logo
Journal's leaflet
|
Contact
|
Credits
eISSN 2418-1838
|
RSS
|
Atom
Episciences
Documentation
|
Acknowledgements
|
Publishing policy
Accessibility: non-compliant
|
Legal mentions
|
Privacy statement
|
Terms of use
  1. Home > Articles & Issues >
  2. Articles >
  3. Dimensions of User E ...
Article

Dimensions of User Experience - from the Product Design Perspective

Kerstin Bongard-Blanchy (1), Carole Bouchard (1)
(1) Laboratoire Conception de Produits et Innovation
Download article
Open on HAL
Publication details
Submitted on
October 30, 2015
Accepted on
November 9, 2015
Published on
November 9, 2015
Last modified on
March 31, 2025
Volume 3
Issue 1
Research articles
DOI
10.46298/jips.1284
Funding
French National Research Agency (ANR)
ANR-10-COSI-0016
unidentified
Indicators
1716
Views
8560
Downloads

Dimensions of User Experience - from the Product Design Perspective

Kerstin Bongard-Blanchy (1), Carole Bouchard (1)
(1) Laboratoire Conception de Produits et Innovation
Abstract
English
The UX domain has so far been strongly associated with software development. However, its methods are finding their way intodomains like Product and Service Design. Product Designers now need competencies far beyond classical form-giving. The objective of thispaper is to show Product Designers which design dimensions they need to attend to when designing for UX. The paper gives an overview ofdesign dimensions that potentially impact how users’ experience products. These dimensions are brought together from theories ofCognitive Science, models of Human-Computer Interaction and findings from Design Research. They are presented under four categories:dimensions of human perception, dimensions of products, dimensions of the context of use and the temporal dimension. In the final part, theidentified dimensions are connected into a schema, illustrating their interplay and therefore the journey of UX between a user and a product,in a certain context over a certain time.
French
Le domaine EU (Expérience Utilisateur) a été étroitement lié au développement des logiciels. Les méthodes UX trouventcependant de plus en plus d’applications dans le Design de Produits. Aujourd’hui le Designer Produit doit mettre en oeuvre des compétencesqui vont bien au-delà de la seule définition de l’apparence. L’objet de cet article est de mettre en lumière ces dimensions du design que lesDesigners Produit soucieux de concevoir dans le respect de l’UX ne sauraient ignorer. L’article apporte ainsi une vue globale sur lesdimensions susceptibles d’impacter l’UX. L’identification des dimensions pertinentes puise à la fois dans les théories de la psychologiecognitive, dans les modèles d’interaction homme-machine, ainsi que dans les résultats de la recherche en design. Ces dimensions sontensuite regroupées sous quatre catégories : les dimensions de la perception humaine, du produit et du contexte de l’utilisation, ainsi que ladimension temporelle. Enfin, ces dimensions sont mises en relation dans un schéma qui illustre le cours de l’expérience entre un utilisateuret un produit, dans un contexte et avec sa temporalité.
Keywords
English
  • ACM: H.: Information Systems/H.5: INFORMATION INTERFACES AND PRESENTATION (e.g., HCI)/H.5.2: User Interfaces/H.5.2.15: User-centered design
  • ACM: H.: Information Systems/H.5: INFORMATION INTERFACES AND PRESENTATION (e.g., HCI)/H.5.2: User Interfaces/H.5.2.3: Evaluation/methodology
  • ACM: H.: Information Systems/H.1: MODELS AND PRINCIPLES/H.1.2: User/Machine Systems/H.1.2.1: Human information processing
  • [INFO.INFO-HC]Computer Science [cs]/Human-Computer Interaction [cs.HC]
  • user-product interaction
  • Product Design
  • UX dimension
  • interactive product
  • conceptual design
French
  • design conceptuel
  • produit interactif
  • dimension UX
  • Design Produit
  • interaction utilisateur-produit
Cited by

Source: OpenCitations

  • Act like a user, work like a teacher: evaluation of experience design works through peer-testing

    International Journal of Technology and Design Education

    Authors : Armağan Karahanoğlu ORCID

    Journal reference : Volume 32, 2021, pp. 2827-2852

    DOI : 10.1007/s10798-021-09712-3
  • Affective and Pleasurable Values That Ergonomics Provides to the Product Design Inspired and Produced from Natural Amazon Resources

    Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)

    Authors : Susana Paixão-Barradas, Karla Mazarelo, Mirella de Sousa

    Journal reference : Volume , 2016, pp. 411-421

    DOI : 10.1007/978-3-319-41661-8_40
  • A systematic review of changing conceptual to practice in learning experience design: Text mining and bibliometric analysis

    Contemporary Educational Technology

    Authors : Warakon Phommanee ORCID, Boonrat Plangsorn ORCID, Sutithep Siripipattanakul ORCID

    Journal reference : Volume 15, 2023, pp. ep453

    DOI : 10.30935/cedtech/13480
  • Persuasive-universal design model for creating user experience in product to solve behavior problems

    AIP conference proceedings

    Authors : Yansen Theopilus ORCID, Thedy Yogasara ORCID, Johanna R. Octavia ORCID

    Journal reference : Volume 1977, 2018, pp. 030009

    DOI : 10.1063/1.5042929
  • Heuristic Evaluation of COVID-19 Chatbots

    Open Repository and Bibliography (University of Luxembourg)

    Authors : Sviatlana Höhn ORCID, Kerstin Bongard-Blanchy ORCID

    Journal reference : Volume , 2021, pp. 131-144

    DOI : 10.1007/978-3-030-68288-0_9
  • User Experience and Service Quality (SERVQUAL) Influence on Customer Loyalty of Video Streaming Sites Visitors

    2023 8th International Conference on Business and Industrial Research (ICBIR)

    Authors : Paramita Retno Utami, Riyanto Fitri Setiyono, Dina Fitria Murad ORCID, None Sunardi ORCID

    Journal reference : Volume , 2023, pp. 96-101

    DOI : 10.1109/icbir57571.2023.10147446
  • User Experience of PLM-Systems Analysis of the Current State of Research

    Authors : Steck Philipp ORCID, Nyffenegger Felix ORCID

    Journal reference : Volume , 2022, pp. 416-429

    DOI : 10.1007/978-3-030-94335-6_30
  • Conceptual Model of User Experience for Personalization

    Lecture notes in business information processing

    Authors : Elena Kornyshova ORCID, Eric Gressier-Soudan

    Journal reference : Volume , 2023, pp. 397-406

    DOI : 10.1007/978-3-031-30694-5_29
  • Reinforcement Learning to Personalize User eXperience within Digital Business Ecosystems

    Authors : Mustapha Kamal Benramdane ORCID, Elena Kornyshova ORCID

    Journal reference : Volume 11, 2024, pp. 584-593

    DOI : 10.1109/compsac61105.2024.00085
Preview
Loading PDF preview...