Claudia Detraux ; Dominique Scapin - Espaces d’Informations Personnelles : Utilisabilité et Modification Utilisateurs

jips:661 - Journal d'Interaction Personne-Système, July 22, 2015, Volume 3, Issue 2, Special Issue: Best of IHM'2013 -
Espaces d’Informations Personnelles : Utilisabilité et Modification UtilisateursArticle

Authors: Claudia Detraux 1; Dominique Scapin 2

  • 1 Bertin Technologies
  • 2 Usage-centered design, analysis and improvement of information systems

This paper presents a study on the usability of a new prototype system for managing personal information on the Internet (PIMI). The objectives are to assess its ease of use, and assess user modification as an evaluation technique. Thirty users participated in the experiment: the first part was a classical usability test (TUC) and a second part was a usability test with user modifications (TUM). A total of 51 usability problems were diagnosed. Among them, 32 with TUC, and 19 with TUM. Part of the latter (11) adds to those identified with TUC, and those previously diagnosed during a usability inspection (IU with Ergonomic Criteria). The active participation of users through customization scenarios seems to provide additional clues for evaluating usability and for design (new generic usability recommendations).

Volume: Volume 3, Issue 2, Special Issue: Best of IHM'2013
Section: section_60_title
Published on: July 22, 2015
Accepted on: July 22, 2015
Submitted on: June 22, 2015
Keywords: personal information,evaluation methods,user modifications,e-government,Usability,ACM : ,[INFO] Computer Science [cs],[INFO.INFO-HC] Computer Science [cs]/Human-Computer Interaction [cs.HC]
    Source : HAL
  • Plateforme de conception et de déploiement d'Espace Personnel d'Informations; Funder: French National Research Agency (ANR); Code: ANR-10-VERS-0014

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